Why Opt-In to GoCare?
- Faster and more convenient than calling the call center or logging into an account. Request your current balance or request your due date- all with the convenience of a text message!
- Simple to use on any wireless phone. If you can open a text message, you can use GoCare!
- There is NO CHARGE from enTouch.
- GoCare is two-way communication- you will receive no more than 6 messages each month from enTouch but you can request information as many times as you want- all for FREE!
Text the following KEYWORDS in order to:
- ENTOUCH– Opt-in to service; please have account information handy
- BAL– Obtain your balance and due date
- PAY– Confirm your most recent payment and the date it was posted to your account
- DUEDATE– Confirm your next payment amount and due date
- APPT– Confirm scheduled appointments with option to CONFIRM or CHANGE
- OUTAGE– You will be asked about details of your outage and offered the opportunity to speak to a customer service representative
- HELP– Receive a text reminding you of these keywords you need to access your account information
- STOP– Opt-out of the GoCare service and stop receiving alerts on your phone
Fill out the form to receive a text from enTouch today!*
*Click here for GoCare Terms & Conditions.