President & CEO
Sam joined the enTouch team in fall of 2017 and is responsible for the daily operation and performance of the company. He comes to enTouch with the goal of achieving balance among the three fundamental elements of the business – Customers, Employees & Shareholders. This goal is achieved by satisfying customers’ needs through a trained, engaged and disciplined team thereby delivering shareholder value. Previously, Sam was with Verizon, serving in a variety of roles across various disciplines and organizations with increasing responsibilities over a 36-year career. He received his BA in Economics from Lamar University in Beaumont, Texas.
Vice President of Business Development & Sales
Devin joined enTouch in December of 2016 and manages enTouch’s strategic business initiatives, partnering with various business units across the company to identify market development opportunities to drive annual revenue and the overall growth of the business. Prior to joining enTouch, Devin spent more than 15 years leading the strategy and business development and holding senior leadership positions at Grande Communications, Wal-Mart Stores, Inc., and Northshore Strategies. His broad background includes strategic marketing, operations management, and sales. Devin earned his JD from Duke University and holds a BA from the University of Texas at Austin.
Yidong Zhang joined enTouch in September 2017. He brings extensive knowledge in Finance/Accounting, such as budget/forecasting, financial reporting, treasury management, and internal control. He manages our Accounting Department and is ultimately responsible for Cash, AR, AP, Fixed Assets/Inventory and Financial Reporting. Before joining enTouch, Yidong worked at Intertek for 12 years. He started as Accounting Clerk at Intertek Canada, and was promoted every two years. In 2010, due to his excellent performance, Intertek relocated him from Montreal, Canada to Houston, Texas. Yidong graduated from McGill University in Canada. He is a Texas CPA and also a Canadian CGA, CPA. Yidong is a hands on leader with strong business acumen.
Director of Call Center
Jackie oversees the operations of the call center and makes sure things are running properly. She has a passion for authentic and reliable customer service and making every customer feel valued. She has 26 years of experience working in the customer service area of the telecommunications field. Jackie started at enTouch in March of 2014. Most recently, she was Associate Director at Verizon. Jackie lives in Houston with her husband, Mark, of 36 years.
Director, Network Engineering
Bridget joins the enTouch team with 20 years of telecom and engineering experience, she leads our team of Network Engineers and Maintenance Technicians. In addition to a Bachelor degree in Business Management, Bridget is a certified Project Manager with broad experience managing engineering, provisioning and IT. Bridget recently moved from Tampa, Florida to the Houston area and is excited to join the enTouch team. Her history of service delivery is best summarized in her own words, “Our success depends on providing excellent customer service and ensuring every customer has the best possible experience.”
Outside Plant & Construction Manager
Wesley has been part of the enTouch family since the company’s inception in 1995 and has been in the telecommunications industry for 32 years. He connected our first customer and has carried his passion for customer service throughout his nearly 22 year career with enTouch. Native to the Houston area, he understands our customers and loves delivering the very best in telecommunication services. Wesley lives in the Tomball/Magnolia area with his wife, Benta, of 26 years and their children, Breann, Madison, and Christopher.
Sr. Manager, Customer Operations
Robert joined the enTouch team in November of 2017 and serves as the Senior Manager of Customer Operations. He comes to enTouch with over 40 years of network operations experience, delivering and maintaining broadband services for residential and commercial customers. Previously, Robert was with GTE and Verizon where he served in a variety of roles over 31 years. Robert recently moved from Tampa, Florida where he performed quality assurance and performance management for the deployment of fiber networks engineered for Century Link, Windstream, and others. Robert is passionate about providing quality services to our loyal enTouch customers and lives every day by his favorite quote, “Quality is not an act. It’s a habit!”
Sr. Manager, Product Management & Corporate Communications
Kelsey joined enTouch in September of 2015 and is responsible for managing marketing and communication initiatives across the company. She believes the best way to obtain company growth is by satisfying the needs of enTouch customers first and foremost. To that end, all marketing initiatives begin and end by thinking about both potential and current customers’ needs. Most recently, Kelsey worked as the Marketing Manager for Energy Efficiency and Sustainability Consulting. She is a graduate of Louisiana State University.
Since our inception in 1996, our simple philosophy has remained unchanged: to put our customers first and to consistently provide next-generation services. A key reason for our success is that we employ high-quality talent that truly cares about our customers. Take a...
We love the communities we serve and want you to know it! In January, we hosted our fourth Share the Love event, surprising customers on a Friday morning at Plum Coffee in Cypress, and buying their drinks. We loved talking to everyone and look forward to our next...
It pays to refer your friends to enTouch! If you love your service, let them know. To thank you, we’ll give you both one month free. *One month free up to $150. Applied as a credit to the referring account after the referred entity’s information has been set up in...