Houston Operations Team
Director Network Engineering
Click here for a list of Bridget’s Network Engineering team
Bridget joins the enTouch team with 20 years of telecom and engineering experience, she leads our team of Network Engineers and Maintenance Technicians. In addition to a Bachelor degree in Business Management, Bridget is a certified Project Manager with broad experience managing engineering, provisioning and IT. Bridget recently moved from Tampa, Florida to the Houston area and is excited to join the enTouch team. Her history of service delivery is best summarized in her own words, “Our success depends on providing excellent customer service and ensuring every customer has the best possible experience.”
Senior Manager of Customer Operations
Robert joined the enTouch team in November of 2017 and serves as the Senior Manager of Customer Operations. He comes to enTouch with over 40 years of network operations experience, delivering and maintaining broadband services for residential and commercial customers. Previously, Robert was with GTE and Verizon where he served in a variety of roles over 31 years. Robert recently moved from Tampa, Florida where he performed quality assurance and performance management for the deployment of fiber networks engineered for Century Link, Windstream, and others. Robert is passionate about providing quality services to our loyal enTouch customers and lives every day by his favorite quote, “Quality is not an act. It’s a habit!”
Outside Plant Engineering & Construction Manager
Click here for a list of Wesley’s Construction team
Wesley has been part of the enTouch family since the company’s inception in 1995 and has been in the telecommunications industry for 32 years. He connected our first customer and has carried his passion for customer service throughout his nearly 22 year career with enTouch. Native to the Houston area, he understands our customers and loves delivering the very best in telecommunication services. Wesley lives in the Tomball/Magnolia area with his wife, Benta, of 26 years and their children, Breann, Madison, and Christopher.
Since joining enTouch in early 2017, he has shown his passion for providing excellent support to enTouch customers. He oversees the operations of the provisioning department and ensures every customer has a great experience when they call enTouch for help. Mauricio has 17 years of experience in the telecommunications field. Most recently, he served as the Field Operations Manager at Birch Communications. Mauricio lives in Houston, Texas.
Jose joined enTouch in 2007 and has proven himself to be a successful Installation and Repair Supervisor and a natural leader. He brings strong problem solving and time management skills to the enTouch Operations team. Jose has 17 years of experience in the telecommunications industry. He lives in Houston with his wife, Sofia, and their only daughter, Alexandria.
Since our inception in 1996, our simple philosophy has remained unchanged: to put our customers first and to consistently provide next-generation services. A key reason for our success is that we employ high-quality talent that truly cares about our customers. Take a...
MICHAEL GALBREATH DISPATCHER Michael has been with enTouch for eight months. As a dispatcher, he schedules appointments and routes them to various Technicians in the field. His job is critical to ensuring that customers get on the schedule as quickly as possible. He...
The key to success is providing excellent customer service and retaining outstanding employees. We love our employees and strive to give them every opportunity to advance their careers within the enTouch family. Here are our most recent moves: WILL WASHINGTON |...