Introducing a Brand New Way to Control Your Alarm Account

Now, you have the flexibility to access your alarm account information and make changes to contact information, view event history, and more – all from the convenience of your smartphone with the AlarmAccount app or your PC with the AlarmAccount web portal. No call to enTouch required!

With the new app, you can:
  • Cancel a dispatch for a false alarm
  • Receive alert notifications
  • Know the type of alarm
  • Place account in test mode
  • View alarm event history
  • Update contact information
  • Update your code word
To log in to the app, use your CS# and contact PIN (the code you give to the monitoring station in case of alarm).
Don’t know your CS#? Follow the steps below to find it or call us at 281-225-1000.
  1. Click here to log in to your alarm portal.
  2. Enter in your premise phone number or the email address associated with you account as your username.
  3. Use the code you give to the monitoring station when an alarm sounds as your password.
  4. When you are logged in, your CS# will be listed next to your name in the black bar at the top on the home screen.

If you have any questions, please do not hesitate to call our friendly tech support reps at 281.225.1000. They are always ready to help!

Download the Quick Start guides to get started:

AlarmAccount App for iOS

AlarmAccount App for Android

AlarmAccount Web Portal

Enter your ZIP CODE to Get Started Now!