About Our Team
President & Chief Executive Officer
J started at enTouch in November 2013 with an ultimate goal of making enTouch easy to do business with and improving the enTouch customer and employee experience. He has a broad background in telecommunications that spans over thirty years. Most recently, he has worked as Vice President at Grande Communications in Austin, TX and General Manager at Northland Communications in Tyler, TX. J brings with him a strong understanding of the customer service model and a wealth of experience in improving that model. He is setting enTouch apart by ensuring that it is truly customer-focused and that our processes make sense. He’s currently working to upgrade technology and systems while expanding our service area. J lives in Katy with his wife, Candace and his children, Breckin and Hayden.
Vice President of Sales & Marketing
Jonathan makes optimal customer service and support his priority as he oversees all marketing, sales and promotional activities for enTouch. He has worked in the telecommunications industry for 15 years, with 12 years of marketing and sales experience. He brings a keen eye for detail and optimal organizational skills to the table. Before starting at enTouch in December 2013, Jonathan worked as Director of Marketing at FutureSearch Trials, Director of Strategic Marketing at Grande Communications and Director is Product Development at CoServ Communications. Jonathan is a graduate of Texas A&M University. He lives in the Cinco Ranch area of Katy, TX with his wife Jennifer and three children.
Director of Call Center
Jackie has 26 years of experience working in the customer service area of the telecommunications field. Jackie started at enTouch in March of 2014. Most recently, she was Associate Director at Verizon. Jackie has a passion for authentic and reliable customer service, and making every customer feel valued. She oversees the operations of the call center and makes sure things are running properly. Jackie lives in Houston with her husband, Mark, of 36 years.
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