Houston Operations Team

Bridget Findlay

Director Network Engineering
Contact: bfindlay@entouchsystems.net
Click here for a list of Bridget’s Network Engineering team

Bridget joins the enTouch team with 20 years of telecom and engineering experience, she leads our team of Network Engineers and Maintenance Technicians.  In addition to a Bachelor degree in Business Management, Bridget is a certified Project Manager with broad experience managing engineering, provisioning and IT.  Bridget recently moved from Tampa, Florida to the Houston area and is excited to join the enTouch team. Her history of service delivery is best summarized in her own words, “Our success depends on providing excellent customer service and ensuring every customer has the best possible experience.”

Robert Findlay

Senior Manager of Customer Operations
Contact: rfindlay@entouchsystems.net

Robert joined the enTouch team in November of 2017 and serves as the Senior Manager of Customer Operations. He comes to enTouch with over 40 years of network operations experience, delivering and maintaining broadband services for residential and commercial customers. Previously, Robert was with GTE and Verizon where he served in a variety of roles over 31 years. Robert recently moved from Tampa, Florida where he performed quality assurance and performance management for the deployment of fiber networks engineered for Century Link, Windstream, and others.  Robert is passionate about providing quality services to our loyal enTouch customers and lives every day by his favorite quote, “Quality is not an act.  It’s a habit!

Wesley Pennix

Outside Plant Engineering & Construction Manager
Contact: wpennix@entouchsystems.net
Click here for a list of Wesley’s Construction team

Wesley has been part of the enTouch family since the company’s inception in 1995 and has been in the telecommunications industry for 32 years. He connected our first customer and has carried his passion for customer service throughout his nearly 22 year career with enTouch. Native to the Houston area, he understands our customers and loves delivering the very best in telecommunication services. Wesley lives in the Tomball/Magnolia area with his wife, Benta, of 26 years and their children, Breann, Madison, and Christopher.

Mauricio Pena

Commercial Operations Manager
Contact: mpena@entouchsystems.net
Click here for a list of Mauricio’s communities.

Since joining enTouch in early 2017, he has shown his passion for providing excellent support to enTouch customers. He oversees the operations of the provisioning department and ensures every customer has a great experience when they call enTouch for help. Mauricio has 17 years of experience in the telecommunications field. Most recently, he served as the Field Operations Manager at Birch Communications. Mauricio lives in Houston, Texas.

Jose Tovar

Installation & Repair Supervisor
Contact: jtovar@entouchsystems.net
Click here for a list of Jose’s communities.

Jose joined enTouch in 2007 and has proven himself to be a successful Installation and Repair Supervisor and a natural leader. He brings strong problem solving and time management skills to the enTouch Operations team. Jose has 17 years of experience in the telecommunications industry.  He lives in Houston with his wife, Sofia, and their only daughter, Alexandria.

news

Houston Astros Now Available On the Go!

This season, you have more ways to watch the Astros than ever before. Simply download the AT&T SportsNet* app from iTunes or Google Play, choose enTouch as your television provider and log-in, and sit back and cheer on your favorite team! You can also...

Update from the President & CEO

This month President & CEO of enTouch Systems Sam Luxton had a message for customers Being a small local company affords us a major advantage: it allows us to be in very close communication with our customers. This plays out in several key ways: local calls for new...

Introducing entouch alarm portal

You have the control! Your alarm service now includes an online portal that gives you the flexibility to access your account information, make changes to contact information, view event history, and more—all from the convenience of your...

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